Introduction
Our privacy policy describes the ways in which we collect, store, use, and protect your personal information and it is important for you to review this privacy policy. By “personal information”, we mean information that can be associated with a specific person and can be used to identify that person.
Our use of your personal information
1- We don’t ask you for personal information unless we truly need it and the only reasons are for could to buy our products and complete orders, we don’t collect information that asks you for things like your gender or income level for no apparent reason). We don’t share your information with anyone. We collect data like your first name, your last name, your address, email address, telephone number, but we don’t ask for the id of the card number and passport number. Also, no information of personal privacy includes health record, tax payment record, card number of social insurance, credit card number, and other personal secrets.
2- Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies, or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement and other agreements; or protect the rights, property, or safety of Sneakers Point, our users or others.
3- We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.
4- By registering on or using the site and application, you give us your express consent to receive emails about your orders and any pieces of information related to this.
5- Additionally, we do use comments made by you about the site and application for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.
Accessing, reviewing and updating your personal information
1- You can access and review your personal information in the My Account section of the site and application. If your personal information changes in any way or is incorrectly presented on the site, you should update or correct your personal information (as applicable) by accessing the My Account section on the site and application or, alternatively, by contacting our customer support team at “Customer Support” email customer.support@sneakers-point.com.
2- Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.
No spam or spoof emails
We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to customer.support@sneakers-point.com. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks, and other malicious activity or illegal or prohibited content.
Cookies
Like many websites and applications, The site and application use ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.
The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.
How you can contact us about privacy questions
If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at “Customer Support” email customer.support@sneakers-point.com.
Sneakers Point. 70 Abbas Elakkad, Nasr City, Cairo, Egypt